We know how important your furry family member is to you and we want to make sure you have all the information you need to ensure they travel safely.
You can do it yourself, but we transport pets everyday and can efficiently help get your family pet to their final destination with the least amount of stress.
We know how to properly prepare your pet’s kennel for safe travel.
We know exactly when we need to have your pet at the airport and exactly where we going when dealing with the different airline cargo facilities.
We have strong working relationships with veterinarians who know how to properly complete import/export documentation, boarding facilities, USDA personnel for documentation endorsement, and personnel at the airlines whom we interact with daily streamlining the check-in/pick-up process.
We know the most efficient airline routes for pets to their destinations and understand the myriad of variables that need to be considered in order to successfully complete a pet relocation.
We know how to assist with clearing customs in the U.S. and have contacts around the world to help with customs and delivery at destination.
We know what to look for when it comes to identifying common country protocol and documentation mistakes.
Other concerns you may encounter when trying to transport a pet on your own:
Your moving and have a million things to worry about already.
You have a car load o fluggage and your family with no room for the giant dog crate and smaller crate for kitty too.
You show up at the USDA and they find a mistake in your paperwork that will need to be corrected by your veterinarian before they will endorse your documents.
You are stressing about how to drop the pets off curbside and deal with them in a crowded airport or what to do in order to get them checked-in or picked-up at the airline cargo facility.
Now, you and your family walk up to the ticket counter or cargo facility and the friendly airline agent informs you that due to the weather being too hot or cold that your pets cannot fly.
There are no restrictions for you or your family however if flying on the same flight.
So you didn’t save any money doing it yourself because you will have to eat the cost of the tickets and wait a day, 2 days, a week, or even longer until the weather allows your pets to fly and then you have to go through the whole scenario again.
Your family pets travel in the same temperature controlled, pressurized cabin as their human counterparts. The family pets are simply below deck in a dedicated area of the plane.
Statistics have shown that most travel related pet incidents occur in pets that have been tranquilized. Family pets need all of their systems working efficiently to deal with the stress that sometimes comes with travel. Medications have the potential to affect your pets differently at altitude than on the ground. If your pet is stressed and not able to properly handle it through normal bodily functions such as panting due to tranquilization, then problems can occur. Most animals actually get bored while traveling and sleep just like us humans. If you feel that your pet has too much separation anxiety to handle being alone on a plane, then it is probably best to look into ground transportation where the pet can have constant human contact and supervision. Only you know your pet well enough to make that determination.
Due to the size of the planes that fly into smaller airport destinations, animals cannot fly due to weight restrictions and due to the larger crates not being able to fit through the cargo doors of the airplane. In this case, ground transportation is the only option.
Due to events beyond our control, nothing in life is guaranteed. We rely upon experts in their respective fields to minimize the risks and create the best possible probability of a good outcome. Just as we trust the professional pilot to fly the plane safely, you can trust Midwest Pet Express to do everything in our power to safely get your pets to their final destination. We are happy to report that we have never lost a pet.
EXCELLENT Based on 18 reviews Vignesh Rajagopal2024-11-07Trustindex verifies that the original source of the review is Google. Loved working with Ted for my move from the US to Germany with my dog. Great, professional, prompt, knowledgeable. And very patient with all my questions! Thank you so much!!! Ross Schneider2024-10-30Trustindex verifies that the original source of the review is Google. Ted was a lifesaver. After not hearing back from several agencies in a timely manner, I was made aware of Pets in Transit. After contacting them, Ted reached out in less than an hour to discuss my situation. I was leaving for Germany in less than 10 days and still had no one lined up to ship my dog. In less than a day, Ted had a plan for us to get him there the same day and time as me. After I had agreed to their services, I started to hear back from some of the other agencies I contacted, and their prices were, in some cases, thousands more than what I paid Ted. From handling the paperwork, to answering all of my questions, Ted was a rockstar, and I don’t know what I would’ve done without his help. Ted really brought a lot of relief to me during one of the most stressful times of my life, and for that, I will be forever grateful. I highly recommend them and their services. Dave Miller2024-10-20Trustindex verifies that the original source of the review is Google. We traveled from Minnesota to Germany with our three Corgis this summer. We had flown with the older dog before the pandemic and had experience with shipping a dog in Cargo, but this was another level of complexity post-pandemic when MSP airport had just restarted processing animals a few weeks before we flew. Last time, we booked transport ourselves with the airline, but we needed an experienced company to ship three dogs this time and were very fortunate to find Ted Castro and Pets in Transit. Ted helped us at each step of the process, gave us clear information, and responded to calls or texts at all hours. He is also very flexible with backup plans when things change - like too hot to fly and last minute complications with our own transit plans in Europe. Ted rebooked our pups out of Chicago direct to Frankfurt and sent his courier to pick up them and our three kennels. That allowed us to fly out as planned then collect the dogs when they arrived the day after we got to Germany. Ted’s vet took over final certifications for the dogs. Dottie, Malley and Toffee all arrived in good health and good spirits despite their 6 hour van ride and 8 hour flight! Moving three dogs was not cheap, but Pets in Transit’s costs were very fair (lower than other big pet movers) and the personal touch and peace of mind was worth every penny! We wholeheartedly recommend you work with Ted when your pet needs to fly! angelo kollias2024-10-01Trustindex verifies that the original source of the review is Google. Phenomenal service. He cares about animals a lot. He transported my two dogs and he did an outstanding job. He always answered my questions without any hesitation. He made sure my French Bulldogs got the safest flight since it’s a breed with breathing issues and flight restrictions. His prices are also real real good. Best services and prices around. Jetta Chung2024-04-16Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with Ted from Pets in Transit for an international move of our beloved 12lb Shiba Inu puppy, Daisy, from Chicago to Dubai. From the onset, Ted was professional and attentive to the specific needs of our Daisy's travel. He demonstrated knowledge and experience with international pet travel regulations, which made us feel confident and relieved knowing Daisy was in capable hands. Ted kept us updated throughout her journey, which greatly eased our anxiety about her well-being during such a long trip. I am so grateful to Ted and the entire team at Pets in Transit for their exceptional service. If you are looking for a reliable and compassionate pet relocation service, I highly recommend Pets in Transit. Thank you, Ted, for making Daisy's move smooth and stress-free! Dillon McCann2024-01-30Trustindex verifies that the original source of the review is Google. Ted and his team went above and beyond to help my family in our move! Pets in Transit helped us move our 120lb lab/mastiff mix overseas from Chicago and gave us the peace of mind we needed during the hectic process, without any issues. My dog was picked up from our home, boarded for 2 days to help alleviate stress on us (Ted provided us with pictures each day so we knew how our dog was doing), we were able to purchase a GIANT kennel at a much cheaper rate than anywhere else, and he was brought to a USDA facility to make sure everything was good to go for us. Fast forward to 7 months later; I had a vet appointment for my dog and I somehow misplaced my USDA documents from the move. Ted responded in no time with copies that he had kept on file! Thank you and your team so much for the help Ted. 10/10 Rolando Santos2023-12-21Trustindex verifies that the original source of the review is Google. Ted was very helpful in clearing my two cats when they were transported from the UAE to Chicago. He was very prompt in answering questions and even went ahead of time to the airport to ensure that he completed the clearance process asap. He kept me updated all throughout the process by sending me pictures of the cats and messaging me as soon as there was an update. When he brought my cats to their vet, he and his team cleaned up my cats and gave them food. When the cats arrived at our house, they smell so pleasant it's as if they came from grooming. Pets in Transit is amazing! Tatiana Balaguera vanegas2023-10-25Trustindex verifies that the original source of the review is Google. El señor Ted es una excelente persona, siempre estuvo en contacto con nosotros, muy pendiente de Max y de combi! Súper recomendado Shalini Sivaram2023-06-15Trustindex verifies that the original source of the review is Google. Exceptional service! Ted and his team provided us a great service, receiving our pet kitty Bella from Chicago and bringing to our home all safe and comfy. They have updated us with the photos of kitty's night stay too. Highly recommended by us and our kitty Bella Marie McDonough2023-05-02Trustindex verifies that the original source of the review is Google. Will be using Ted AGAIN to move my pet. Professional, promt, and friendly. He is able to navigate rules regs and takes WONDERFUL care of our pet. Thank you
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